Privacy Policy
Paradise by Design Landscaping
Effective Date: [Month Day, 2026]

This Privacy Policy explains how Paradise by Design Landscaping (“Paradise by Design,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, request a free estimate, or otherwise communicate with us.

By using this website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Paradise by Design Landscaping is a landscape design and outdoor living company based in Peoria, Arizona.
Phone: 623-695-6379
Service Area: Peoria, Surprise, Verrado, North Scottsdale, Paradise Valley, and surrounding areas.

This Privacy Policy applies to information collected through our website and any related forms, calls, texts, or emails you use to contact us.

2. Information We Collect

We collect information in three main ways:

2.1 Information You Provide to Us

When you interact with us, you may choose to provide:

• Contact Information
  • Name
  • Phone number (for calls and texts)
  • Email address
  • Physical address or project address
• Project Details
  • Type of services you’re interested in (e.g., pool & spa, outdoor kitchen, turf, lighting)
  • Budget range and timeline
  • Photos or descriptions of your existing yard or ideas
• Messages & Correspondence
  • Questions, comments, and details you share in forms, emails, texts, or phone calls

This information is usually provided when you:

• Request a Free Estimate
• Complete a Contact form
• Request more information about our services or portfolio
• Communicate with us by phone, text, or email

2.2 Information Collected Automatically

When you visit our website, we (or our service providers) may automatically collect:

• IP address
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages viewed and time spent on each page
• Referring website or link
• General location (e.g., city/region) based on IP

This is typically collected through cookies and similar technologies to help us understand site usage and improve performance.

2.3 Information from Third Parties

We may receive limited information about you from:

• Website hosting and analytics providers (e.g., aggregated traffic data)
• Advertising or referral sources (if you reached us through an online ad or listing)

3. How We Use Your Information

We use the information we collect for purposes such as:

• Providing Estimates & Services
  • Responding to your quote or estimate requests
  • Scheduling consultations and site visits
  • Preparing designs and project proposals
• Communication
  • Calling or texting you regarding your project or inquiry
  • Sending emails or messages to follow up on consultations, designs, or scheduling
• Customer Service
  • Answering your questions about services, pricing, and timelines
  • Handling any concerns or requests you send us
• Website Operation & Improvement
  • Analyzing how visitors use the site to improve content and navigation
  • Maintaining site security and performance
• Marketing & Promotions (Limited)
  • With your consent or where permitted by law, sharing updates, service offerings, or promotions that may be relevant to you
  • Asking for reviews or testimonials about our services

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information with:

• Service Providers & Contractors
  • Website hosting and analytics providers
  • Email and communication tools
  • Subcontractors or trusted partners (for example, pool builders or specialty trades) when needed to design, price, or complete your project

These third parties are only given the information necessary to perform their services and are expected to protect your information.

We may also share your information when:

• Required by law, regulation, or legal process
• Necessary to protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer (e.g., merger, sale, or reorganization)

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use the site
• Improve site performance and user experience

You can usually control cookies through your browser settings (e.g., to block or delete them). Note that disabling cookies may affect how some parts of the website function.

6. Calls, Texts, and Email Communications

By providing your phone number or email address, you:

• Authorize us to call or text you regarding estimates, appointments, project updates, and follow-up communication
• Authorize us to email you about your inquiries, projects, or related services

Text Messages:

• Standard message and data rates may apply
• You can opt out of non-essential texts at any time by replying “STOP” (or as instructed in a message)

Emails:

• You can request to stop receiving non-essential emails by following any unsubscribe instructions in the email or by contacting us directly.

We may still contact you for important service or project-related matters even if you opt out of marketing communications.

7. Data Security

We take reasonable physical, technical, and administrative measures to help protect the information we collect from loss, misuse, or unauthorized access.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to a commercially reasonable standard.

8. Data Retention

We retain your information:

• For as long as needed to respond to your inquiries or provide services
• For as long as reasonably necessary to maintain business records (e.g., project history, designs, and invoices)
• As required by law, regulation, or to resolve disputes

When information is no longer needed, we may delete it or anonymize it.

9. Your Choices and Rights

You have choices regarding your information:

• Access & Update
  • You can request access to the personal information we have about you and ask us to correct or update it.
• Delete
  • You may request that we delete your personal information, subject to certain legal or operational requirements.
• Communication Preferences
  • You can opt out of marketing emails or texts as described above.

To make a request, contact us using the information in the Contact Us section below. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, please contact us, and we will take steps to delete that information.

11. Third-Party Websites

Our website may link to third-party sites (for example, social media or external galleries). We are not responsible for the privacy practices of those websites.

If you follow a link to another site, please review that site’s privacy policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page.

Your continued use of the website after any changes are posted means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Paradise by Design Landscaping
Peoria, AZ
Call/Text: 623-695-6379